NEWS & BLOGS

Episode 4 of the Open Voice Lab podcast has arrived. “AI Is Not the Oracle: Using AI in Engagement Without Losing the Human Touch” This episode is all about AI and how it can be used to support engagement and consultation work. Listen now on YouTube or Spotify. Alexia and Rachel explore where AI can support the engagement and consultation process and where professional judgement still needs to lead. They also get into one of the burning questions people have – which is whethe

We are so excited to be an official sponsor of the upcoming CharityComms Conference about AI. CharityComms AI Conference: Leading Strategy, Building Skills 29 November 2026 CharityComms event information As CharityComms notes, the conversation about AI has accelerated rapidly in the charity sector, but not every organisation is moving at the same pace. Their conference is designed to offer practice skills and to delve a little deeper to support organisations around maturity,

An exploration of the complex relationship between AI and writing, considering that while AI can be a useful tool for organising ideas and improving clarity, it cannot replicate the human emotion, judgement and authenticity that make writing truly impactful. It highlights the importance of the human touch in engagement, and considers the growing need for transparency around AI use, particularly in public consultation and engagement where trust and accountability are essential

I went paddleboarding recently when the sunshine came out. I took my eye off the ball for two minutes to take some pictures, and the strong wind nearly had me in the reeds. It struck me that paddleboarding is a good metaphor for where a lot of engagement professionals are right now with AI. Getting on the board is the easy part. Everyone can do that. But without a paddle you are not really in control - you are just being pushed around by the wind, drifting sideways, watching