top of page
NEWS & BLOGS


Digital poverty and engagement teams: why this week matters
I nearly missed this one. End Digital Poverty Week runs from 7 to 13 September, and it's the first time the Digital Poverty Alliance has expanded what used to be a single day into a full week. It marks their 25th anniversary too, and it brings government, industry and the third sector together to look at how digital exclusion shows up across education, employment, healthcare, finances and everyday access to services. At Open Voice Lab we talk a lot about doing digital better.

Rachel
6 days ago5 min read


What the EHRC Code of Practice Means for Engagement Teams
We’ve pulled together some information to support engagement professionals who need to understand what has happened with the updated EHRC Code of Practice, and how it may impact on the work you do with communities. The Equality and Human Rights Commission (EHRC) has now brought its updated Services Code of Practice into force (August 2026). This follows the 2025 Supreme Court ruling that “sex” in the Equality Act refers to biological sex, and the code sets out how organisatio

Rachel
Aug 113 min read


Accessible communication during Disability Pride Month: 6 questions every leader should ask
July is Disability Pride Month – a time when disabled people come together to share their experiences and start conversations. Here at Open Voice Lab, we are proud allies to people living with disabilities and want to help organisations make their engagement and communications accessible to more people. Disability Pride Month Disability Pride Month began in Boston in 1990 and has grown steadily since then into a global movement. A fun fact. The Disability Pride Flag was desi

Rachel
Jul 185 min read


Can you do good engagement work if you’re bad at accessibility?
If people can’t access your communication, can they really engage? A reflection on accessibility, trust, and inclusive engagement practice.

Rachel
Apr 13 min read
bottom of page