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NEWS & BLOGS
From Care.data to Palantir: How not to handle public trust
An exploration of the Palantir–NHS backlash, the long shadow of care.data, and why meaningful engagement is essential when handling people’s most personal health data.
Alexia
Apr 134 min read
The hidden risk in NHS commissioning reforms: the loss of community memory
NHS reforms risk erasing community memory—the trusted relationships engagement teams have built with marginalised groups. As staff and structures disappear, these connections can’t simply be handed over, and weakened engagement will deepen health inequalities. Without deliberate planning and continuity, much of this hard‑won trust may be lost.
Alexia
Mar 252 min read
Rebuilding trust in maternity services: From listening to action
Rebuilding trust in maternity services requires continuous engagement, inclusive digital infrastructure and action on health inequalities.
Rachel
Mar 54 min read
The new GP contract: What it means for engagement and communication
What the 2026 GP contract means for patient access, communication and engagement, and why meaningful listening must sit alongside digital reform in primary care.
Rachel
Mar 54 min read
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